We conducted our annual State of the Supplemental Market survey in January. Carriers provided sales and inforce data for products across the supplemental insurance industry. Moreover, we conducted a variety of research projects throughout the year to offer insights into specific products of the supplemental insurance market, including Accident, Critical Illness, Hospital Indemnity, Dental, and Worksite Life insurance. We synthesized the findings from each of these reports to create a comprehensive overview that demonstrates a valuable perspective of how these products fit into the larger arena of the supplemental insurance market.

Authors: David Bahlinger, Ashlee Borcan, Darrell Spell, Michael Weilant

Earlier this year, we collaborated with NASBI to conduct our State of the Supplemental Market Survey. This survey provides insight into the financial impacts of the pandemic on the supplemental market. Data was collected on multiple products and covers topics such as sales and inforce, product development, industry themes and risks in the market.

Authors: Ashlee Borcan, Robert Eaton, Jennifer Howard, Bill Mehilos, Nate Sandrowicz, David Bahlinger, Darrell Spell, Michael Weilant

This report compares Accident Indemnity and Accident Medical Expense data across group, individual worksite, and individual non-worksite products. It also provides data on sales and inforce, product profile, product features, profitability, commissions, enrollment and portability, claims, risks, and administrative technology and systems. The Premium Report features an executive summary, comprehensive data analysis, trending, and extensive actuarial commentary provided by our consulting team. In addition, commentary from several brokers and carriers on important topics collected from several focus groups.

Authors: Ashlee Borcan, David Bahlinger, Nate Sandrowicz, Darrell Spell, Michael Weilant

Our CI report compares data across group, individual worksite, and individual non-worksite products, exploring sales and actuarial components of the CI market. It also provides data on sales and inforce, product profile, product features, commissions, lapse rates, enrollment and portability, profitability, risks, and administrative technology and systems. The Premium Report features an executive summary, comprehensive data analysis, trending, and extensive actuarial commentary provided by our consulting team. In addition, commentary from several brokers and carriers on important topics collected from several focus groups.

Authors: Ashlee Borcan, Jennifer Howard, David Bahlinger, Darrell Spell, Michael Weilant

The Worksite Life report focuses on Term, Whole Life, and Universal Life products. It provides data on sales and inforce, sample premium amounts, product features, underwriting, third-party data, profitability, risks, riders, and market topics. The Premium Report features an executive summary, comprehensive data analysis, trending, and extensive actuarial commentary provided by our consulting team.

Authors: Bill Mehilos, Robert Eaton, David Bahlinger, Darrell Spell, Michael Weilant

Our Dental report focuses on commercial dental products and information on top-line sales and inforce data. In addition, the report takes a deeper look at pricing, risks, network, and underwriting. This data is segmented by individual, small group, and large group, as well as PPO and HMO/POS, and synthesized to provide a high-level analysis of key market trends.

Authors: Joanne Fontana, David Bahlinger, Darrell Spell, Michael Weilant

The Compliance report delves into common and state-specific regulations for supplemental health insurance including accident, critical illness, and hospital indemnity products. It includes expert commentary on Milliman’s experience and observed trends.

Authors: Stacy Koron, Taylor McKinnon, David Bahlinger, Darrell Spell, Michael Weilant

The Brokers report focuses on the relationships between carriers and brokers, and broker perspectives of their carrier partners. It includes information on carrier attributes, compensation, product characteristics, platforms, enrollment, technology fees, and general views of the market.

Authors: David Bahlinger, Ashlee Borcan, Darrell Spell, Michael Weilant

The Carrier Focus Group report provides a description of discussions held by carriers during our focus groups throughout the year. It sheds light on important market topics such as claims integration, the regulatory climate, enrollment, the economic environment, and distribution.

Authors: David Bahlinger, Ashlee Borcan, Darrell Spell, Michael Weilant

The Short-Term Care report sheds light on the current practices and experiences of the nearly all the remaining carriers in the STC market. It covers product types, marketing, sales and inforce, underwriting, regulations, actuarial, and claims.

Authors: Robert Eaton, David Bahlinger, Darrell Spell, Michael Weilant