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MILLIMAN CONNECT

Benefit Enrollment and API/EDI Data Exchange

Milliman Connect simplifies buying, selling, quoting, and enrolling into insurance products. Our cloud-based solutions import, digitize, transform, and enrich output data and unify organizations, simplifying workflows.

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About

We enable our clients’ employees to serve their members more effectively

Milliman Connect transforms benefit enrollment and data handling, ensuring faster product launches, reduced costs, and improved operational efficiency. With our innovative solutions for insurance automation, electronic data interchange (EDI) and API based processing, Milliman can help you break through the challenges of disparate data to achieve new levels of productivity and success.

The challenge

Maintaining agility in the face of disparate data

Businesses face complex processes in benefits administration that lead to costly errors and delays, restraining growth and efficiency. Implementing the right solution addresses these issues while simultaneously freeing intellectual capital to support expansive growth.

The solution

Automate and simplify

Milliman Connect automates and integrates data from multiple systems, enabling seamless management of enrollments, premiums, and claims. With both EDI and API capabilities, it quickly and effortlessly integrates existing systems to accelerate time to value and optimize efficiency. With Milliman Connect, you achieve efficiencies without sacrificing prior systems investments.

This results in satisfied members. You and your employees accomplish more with less.

BENEFITS

Benefits of Milliman Connect

Increase revenue efficiency

Enhance revenue opportunities through faster benefit activation and improved onboarding experiences for clients.

Accelerate product launches

Quickly bring new insurance products to market with streamlined enrollment and data management.

Reduce administrative costs

Lower overhead by automating eligibility, enrollment, and claims processes, reducing reliance on manual operations.

Eliminate errors

Quickly automate your processes and address errors before they become problems.

Leverage existing systems infrastructure

EDI capabilities integrate with existing systems to allow API implementation consistent with current capabilities retirement scheduling.

Expand capabilities

Facilitates connections to customized middleware to leverage actuarial, underwriting, risk management, compliance and many other data stores, and functions in order to expand the capabilities of your current administrative framework.

FEATURES

Features of Milliman Connect

Customizable data workflow

The platform adapts to your data workflows with flexible configurations and rule settings to meet unique business needs.

Integrate using EDI and API processes

Seamlessly process and integrate data without having to care about EDI or API processes. Milliman connects internal and external modern and legacy systems effortlessly, so you can focus on growing your business.

Advanced reporting capabilities

To make informed decisions, use detailed commission, premium reconciliation, and business intelligence reports.

Value-add services

Billing, eligibility, quoting, premium leakage, commissions, policy management, and more. Once you use our platform to integrate systems, we offer additional value-add services.

Enrollment platform

Leverage our Enrollment platform and our Benefits Admin capabilities for your clients where none is available. While one of our core strengths is moving enrollment data from other platforms, moving data within our own platform is even more streamlined!

How Milliman Connect solves your challenges

Carrier solutions

Carriers often struggle with integrating various data formats and managing risks effectively. Milliman Connect addresses these challenges by providing a system that enhances data management and risk control. It supports data processing technologies and offers adaptability for comprehensive management solutions.

Managing general agent (MGA) solutions

Milliman Connect provides tools that enhance product management and market penetration, enabling MGAs to increase sales and maintain operational transparency.

Third-party administrator (TPA) solutions

TPAs manage insurance products for carriers and must integrate efficiently with current systems. Milliman Connect is an integrated TPA solution for enrollment, delivering data management tools that streamline claims processing and operational tasks, minimize errors, and speed up service delivery.

Broker solutions

Brokers focus on maximizing sales through effective client interactions. Milliman Connect can offer an enrollment platform and streamline enrollment to simplify client engagements, helping improve service delivery and client satisfaction. Additionally, Milliman Connect can help manage commissions.

Client case study

See how Milliman Connect is helping businesses globally

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Client case study

Speeding the transfer of enrollment data for a national insurance program manager

40% lower expenses. The insurance program manager cut its IT spending thanks to efficiencies gained using Milliman Connect.

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INSIGHT

Related insight

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Podcast

Critical Point Episode 35: The workplace has changed, how will the supplemental benefits market change with it?

Learn about five trends and creative approaches heading into 2022 for supplemental health benefits, on this episode of Critical Point.

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SURVEY

U.S. supplemental insurance market overview

Our report on the supplement market shows the effects of COVID-19: Inforce premium rose only 1.2% to $62 billion in 2020 from 2019, but still a positive sign.

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Article

Innovation versus governance: Can they coexist?

Changing consumer preferences and technology are driving much of the need for innovation and, as the emergence of COVID-19 has shown, the most vulnerable parts of an industrial sector can be quickly be brought down by an unexpected event.

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Article

Claims integration within the supplemental benefits world

As the insurance industry transitions to being more customer-centric, implementing claims integration will likely become a must-have feature.

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MARKET SURVEY

2023 U.S. Group Disability Market Survey

Group disability insurance companies reported $20.5 billion in combined short-term and long-term disability in-force premium in 2022, up from $18.8 billion in 2021.

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WHITE PAPER

2023 Annual survey of the U.S. individual disability income insurance market

New annualized premium for the individual disability income insurance market rose 7.5% in 2022, the largest increase in at least two decades.

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SERVICES

Services related to Milliman Connect

Supplemental products

Learn how Milliman helps insurers design, price, and manage supplemental coverage.

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Underwriting and operations

Improve risk selection, pricing, and profitability with comprehensive underwriting services and data.

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Supplemental and specialty research

Discover specialized market research products from Milliman to support product strategy and development, risk mitigation, and competitive differentiation.

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Intelliscript

Serving life and health insurance carriers with data-driven SaaS and Insurtech solutions for risk assessment.

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Regulatory compliance

Face complex requirements in the insurance industry with reliable expertise and extensive knowledge from Milliman consultants.

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Product development and pricing: Insurance

Discover how Milliman helps insurers compete more effectively through well-designed products and accurate pricing.

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RELATED PRODUCTS

Other essential Milliman products related to Milliman Connect

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Research reports

Milliman Supplemental and Specialty Research

Discover specialized market research to support your product strategies.

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Insurance risk assessment

IntelliScript

IntelliScript combines industry-leading data and analysis to provide insurers the knowledge, tools, and insight to confidently assess risk.

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MedInsight

Adopt the healthcare industry’s leading platform for data warehousing and healthcare analytics.

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We’re here to help

Ask the tough questions. We’re ready for them.